Shipping Policy

Holiday Shipping Information

The ship to address that you provide, the date you place your order, and the shipping method you choose will determine the delivery date of your package(s). You may elect to pay for expedited shipping if you believe UPS or UPS Sure Post will not reach your destination in time. Sure Post starts out as UPS but final delivery is by US Mail. This shipping method is often used for residential deliveries and usually adds one day.


Delivery Information:

All U.S. orders under $99 are subject to a flat $9.50 shipping charge. Orders over $99 ship free.

Orders typically ship the same business day. Occasionally, due to high volume, there may be a delay of up to 4 business days.

Orders to all business and residential addresses are shipped via UPS Sure Post or FedEx.

We can only ship to PO Boxes via US Mail.

Liquid product orders may be delayed in shipping to prevent damage during predicted extreme cold weather conditions.

Tracking Information

All orders are supplied with a tracking number that will be delivered to you via email when your order ships. In order to best serve our customers, we use various shipping services. If your tracking number starts with a 1Z, then it should be tracked with UPS. If your tracking numbers starts with a 0 (zero), it can be tracked through FedEx.


International Shipping

International Shipping Now Available!

We have partnered with Bongo International to service our customers Worldwide!

Bongo International provides our customers with their very own US address. Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system which you can use to view your items and consolidate them with multiple orders.

International customers can save up to 82% off typical international shipping rates by following these four easy steps:

Register with Bongo and receive a U.S. shipping address.
Enter the Bongo address as both your billing and shipping address.
Use the credit card that you have on file with Bongo as the payment method.
Once the order arrives at Bongo, log into your account to forward to your country.

If you have any questions, please feel free to contact Bongo through e-mail. They will be glad to assist you.

Click on the Bongo logo in the corner to get started!